Repeat this for each Office process listed. Select an Office process and then choose End task. Under the Processes tab, locate all Office processes. Right click on any space of the Taskbar and select Task Manager. To work around the issue, you will need to end all Office processes that are running and disable the presence features. If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. Step 1: Browse to one of the following locations: 32-bit Windows C:Program FilesMicrosoft OfficeOffice16 64-bit Windows C:Program Files (x86)Microsoft OfficeOffice16 64-bit Outlook C:Program FilesMicrosoft OfficeOffice16 Step 2: Find and double-click ScanPST.exe. On June 25th, 2019, the Outlook Team made a change to the service to fix this issue.
If you end those processes it may enable Outlook to then open normally. Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.
You may notice that if you open Task Manager that other Office processes are unexpectedly listed even though you did not open the application. To do this, use one of the following procedures, as appropriate for your version of Windows: Windows 10 or Windows 8: Press Windows Key+R to open a Run dialog box. Select OK.After updating to Current Channel Version 1905 (Build 11629.20196) and higher, Outlook may hang at loading profile or won't start. You can run the /resetnavpane command to remove all customizations to the navigation pane and check whether Outlook still won’t open.Ĭlose Outlook, select Start > Run, and type Outlook.exe /resetnavpane. The navigation pane displays your folder list and icons to move.
See our in-depth guides on what to do when Outlook can’t access data files and how to repair an Outlook PST file that’s damaged or corrupted. You can use the scanpst.exe (Inbox Repair Tool) to scan your data files and repair errors. Occasionally, some of the data (PST) files Outlook stores may become corrupted. Note: Back up your data files before removing your old profile because selecting Remove means all your offline cached content will be deleted. Select OK and check if Outlook starts normally with the new profile name. Restart Outlook and select the new profile name you created in the drop-down list in the Choose Profile dialog box.Next, select Prompt for a profile to be used under When starting Microsoft Outlook, use this profile and then select OK.Select Finish and you’ll find your new profile’s name added in the Mail dialog box under the General tab.
You may also consider troubleshooting if Windows won’t install updates. There are a couple of options to do this, but the most efficient way to open Task Manager is to press the Ctrl, Alt & Delete buttons at the same time. It works in the cloud-based Microsoft 365, Office or Outlook on your computer. Step 1: If your Microsoft Outlook will not open, the first step is to open Windows Task Manager. This tool runs tests to identify problems and offers the best fixes.
If the connection works but you can’t open Outlook, your browser or other apps, see our guide on what to do when you can connect to a wireless router but not the internet. After each step, try to open Outlook and check if it works again. Note : Before the Database Utility rebuilds a database, it will create a backup copy of the database with the date and time the backup was created. Select the identity of the database you want to rebuild and then select Rebuild. When the Outlook program itself will not open, it can be caused by several issues.
If you use the cloud-based Microsoft 365 on a PC or a Mac, the automated Support and Recovery Assistant tool can diagnose and fix many issues, including the. Close Outlook, hold down Option key and select the Outlook icon in the Dock to open the Microsoft Database Utility. Whatever the reason for Outlook not opening on your device, there are several simple and advanced troubleshooting steps you can use to fix Outlook issues. If you use Outlook on a Windows computer and Outlook doesn't open or opens with problems, try these troubleshooting steps in the order presented here, from simple to more complicated.